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Media ArticleOct 10, 2022
Written by Mass Transit Magazine

The Routing Company and Clallam Transit System sign five-year agreement for on-demand transit

The Routing Company (TRC) and Clallam Transit System (CTS) in Washington state have signed a five-year agreement for on-demand transit. The contract marks TRC’s third transit agency partner in Washington state, with CTS joining Kitsap Transit and King County Metro.

CTS is the public transportation provider in Clallam County, Wash., located northwest of Seattle and south of Canada’s Vancouver Island. With a fleet of approximately 100 vehicles, CTS provides fixed-route, intercounty, paratransit and demand-response bus services across Clallam County and extending to the Bainbridge Island Ferry Terminal, together delivering more than 630,000 rides per year and supporting nearly 78,000 residents.

The contract, which includes a deployment that will launch later in 2022, will service the Sequim and Forks areas with TRC’s Pingo app (providing on-demand transit services) including its Transit Connect feature which guarantees connections for riders to existing fixed route networks.

"TRC is thrilled to support CTS in its mission of enhancing the quality of life, bolstering mobility, and creating opportunities through public transit. There is a critical need to connect people to economic opportunity in Clallam County, and it’s a need our Pingo app and Transit Connect feature are fulfilling,” said James Cox, CEO, TRC. “Transit Connect guarantees passengers connecting to fixed-route services will never miss their onward journey on a train, bus, or ferry. Through this, we are ultimately building a more accessible and livable community while providing affordable, sustainable, and more efficient transportation.”

“We are excited to work with The Routing Company to implement microtransit services in key communities within Clallam County, Washington,” said Jim Fetzer, operations manager, CTS. “TRC’s Pingo App and Transit Connect will ensure easy and seamless trip scheduling for our customers.”

The contract helps CTS move toward fulfillment of its 2021-2026 Transit Development Plan, which is driven by six key Washington State Transportation Policy Goals:

  • Economic Vitality: Promote and develop transportation systems that stimulate, support, and enhance the movement of people and goods to ensure a prosperous economy.
  • Preservation: Maintain, preserve, and extend the life and utility of prior investments in transportation systems and services.
  • Safety: Provide for and improve the safety and security of transportation customers and the transportation system.
  • Mobility: Improve the predictable movement of goods and people throughout Washington state, including congestion relief and improved freight mobility.
  • Environment and Health: Enhance Washington’s quality of life through transportation investments that promote energy conservation, enhance healthy communities, and protect the environment.
  • Stewardship: Continuously improve the quality, effectiveness, and efficiency of the transportation system.

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