

Rochester deploys 132-vehicle on-demand transit service
Rochester-Genesee Regional Transportation Authority in New York state will work with The Routing Company to launch the service in the first of seven counties.
Rochester will make use of the Pingo platform to ensure all communities have access to equitable, reliable and flexible transportation options
The Rochester-Genesee Regional Transportation Authority (RGRTA), also known as Regional Transit Service (RTS), has introduced an on-demand transit service in partnership with the Routing Company (TRC).
According to TRC, the deployment marks one of the largest on-demand transit implementations in North America setting a new benchmark for public transportation accessibility and connectivity.
Demand-responsive transit service
With 132 vehicles, TRC is enabling RTS’ new weekday demand-responsive transit service that includes on-demand (microtransit) and deviated route services operated from seven properties across all the rural counties surrounding Rochester, including Wayne, Ontario, Livingston, Wyoming, Genesee, Seneca, and Orleans. Pre-booking will also be available to riders.
The service has already successfully launched in Seneca, Genesee, Orleans, Ontario and Wyoming with services in Wayne and Livingston being launched by spring.
RTS is a New York State public-benefit corporation providing public transportation across an eight-county region in and around Rochester, delivering more than 10 million rides annually. Through this partnership, TRC’s Pingo platform powers a service that bridges mobility gaps, particularly in rural and underserved communities, offering real-time ride booking and optimised routing to enhance rider convenience and efficiency.
“We’re ensuring that communities – especially those in rural areas – have access to equitable, reliable, and flexible transportation options”
“Finding new and innovative ways to meet the growing needs of our customers is a constant effort for the RTS team and our work with The Routing Company is the latest example of that,” said Miguel Velázquez, CEO of RTS.
“Partnering with the Routing Company is helping us expand service and improve the overall experience of our customers in the rural areas we serve, while giving our team the tools they need to successfully carry out our mission.”
Read the original article here: https://www.smartcitiesworld.net/news/rochester-deploys-132-vehicle-on-demand-transit-service-11308.