Rochester-Genesee RTA awards on-demand transit contract to TRC, industry’s largest
The Routing Company (TRC), a global on-demand vehicle routing and management platform provider, has announced a new 132-vehicle five-year contract with the Rochester-Genesee Regional Transportation Authority (RGRTA), also known as Regional Transit Service (RTS). The contract was celebrated at the American Public Transportation Association’s TRANSform Conference in Anaheim, California.
The contract marks one of the industry’s largest on-demand transit deals of the year, and TRC’s second partnership in New York, following partnership with the Capital District Transportation Authority (CDTA) in Albany, New York, announced late 2023.
RTS is a New York State public-benefit corporation providing public transportation services in the eight-county area in and around Rochester, New York, and delivering over 10 million rides per year. TRC will support RTS as they provide weekday demand-responsive transit service that includes on-demand (microtransit) and deviated route service operated from seven properties across all the rural counties surrounding Rochester. RTA will rely on TRC’s in-house 24/7 rider support for prompt response to rider inquiries and troubleshooting questions.
TRC's Pingo platform will enhance operational efficiency, improve fleet management, leverage comprehensive data insights and analysis, and provide real-time tracking and monitoring capabilities. Service is anticipated to start in late 2024. Pre-booking will be available to riders.
The new on-demand deployment will leverage TRC’s full suite of Pingo products – including features such as Pingo Flex™ and Transit Protect™, as well as TRC’s Pingo Analytics™ customer transit analytics and reporting tool. The Pingo platform includes the Drive Pingo™ and Ride Pingo™ apps and the Pingo Dashboard™ operations management tool, which together provide on-demand, paratransit, fixed, shuttle, and flexible transit that enhances ridership of existing transit networks.
Read the original article here: https://www.tam-america.com/article/rochester-genesee-rta-awards-on-demand-transit-contract-to-trc-industry-largest.
