Press ReleaseApr 30, 2024
Written by Newsroom

TRC celebrates new service in Texas, growing presence across ten US States

Waco Transit System launch marks TRC’s first on-demand service in Texas

April 30, 2024 New York, New York, USA: The Routing Company (“TRC”), a global on-demand vehicle routing and management platform partnering with cities to power the future of public transit, today celebrated Waco Transit System (“WTS”)’s successful launch of an on-demand service – powered by TRC’s Ride Pingo app – in Waco, Texas. Launched on April 29th, the service operates under the name Micro Dash and serves the South Hewitt, Central and Northcrest areas with a total of six vehicles.

The on-demand Micro Dash service is the first phase of WTS’s three-phase launch. A later phase aims to commingle paratransit with Micro Dash in the City of Waco using TRC’s Pingo Access. The third phase, planned for the fall, will incorporate TRC’s Pingo Rural™ across McLennan County. Pingo Rural™ is a package to supercharge rural transit with on-demand and commingled service optimized for rural deployments.

Waco Transit System is the agency providing safe and reliable public transportation to the citizens of Waco and the surrounding communities. The agency had long been seeking to introduce on-demand transit as part of its Short Range Transit Plan, and is now introducing Micro Dash as an entirely new service option for local riders.

“We’re thrilled to support Waco Transit System in its quest to bring efficient, demand-responsive, and user-oriented on-demand transit to the community,” said James Cox, Chief Executive Officer, TRC. “We’re excited to help more citizens access extensive flexible transit alternatives across Texas.”

"Launching the Waco Transit System Micro Dash program, in partnership with TRC, demonstrates our commitment to enhancing public transportation for the Waco community. By focusing on increased frequency, efficiency, equity, and convenience, we are addressing key aspects that can significantly improve the overall transit experience for our riders," said Serena Stevenson, General Manager, Waco Transit System. "We believe, by offering Micro Dash, WTS will indeed meet commuters where they are, providing them with a more accessible and convenient way to travel. We are committed to innovation and to improving transit options in Waco."

TRC is supporting Waco’s on-demand transit needs with its full suite of Pingo products. TRC’s award-winning Pingo platform includes the Drive Pingo™ and Ride Pingo™ apps and the Pingo Dashboard™ operations management tool, which together provide on-demand, paratransit, fixed, shuttle, and flexible transit that enhances ridership of existing transit networks. 

Pingo has moved over one million passengers to date. To learn more, visit, or to request a demo email

About TRC

Founded by MIT researchers and rideshare industry veterans, TRC is a global on-demand vehicle routing and management platform that partners with cities to power the future of public transit. Leveraging proprietary and unrivalled artificial intelligence, TRC delivers routing from multiple points of demand to one vehicle while enabling greater transit equity, accessibility, cost efficiency, and sustainability. Its leading product, the Pingo™ app, offers on-demand or advance trip requests and can operate in on-demand, flex, fixed, or paratransit mode. 

With a team spanning eight countries, TRC directly supports international operations and customer growth through hubs in Canada, Hungary, Poland, Spain, Switzerland, the Netherlands, the United Kingdom, and the United States. Learn more at

Media Inquiries

Lindy Norris

Vice President, Marketing & Policy 

Investor Inquiries

James Cox

Chief Executive Officer