Smart Cities World
Feb 10, 2023
Written by Editorial Staff

Anne Arundel County launches on-demand transportation pilot

Anne Arundel County Office of Transportation (AA OOT) has contracted the Routing Company (TRC) to conduct a six-month, three-vehicle on-demand transportation pilot. The pilot is anticipated to launch in early spring 2023.

With this service partnership, AA OOT becomes the first transit agency in the state of Maryland to deploy TRC’s patented technology. The office of transportation provides both local service and regional transit connections throughout Anne Arundel County, home to 500,000 residents, Baltimore-Washington International Thurgood Marshall Airport, and Maryland’s state capital Annapolis.

Convenience and accessibility

TRC will work with AA OOT to help improve the convenience and accessibility of its on-demand services by routing SouthCounty ‘Call-n-Ride’ reservations through the Pingo app. AA OOT expects the service partnership will also enhance connectivity and access to its existing fixed-route bus service.

“We are proud to partner with TRC to strengthen the multi-modal transportation networks throughout Anne Arundel County," said Samuel Snead, director of transportation, AA OOT.

“This seamless, integrated mix of fixed-route and on-demand transit options will provide the necessary infrastructure to support Anne Arundel County as an inclusive and economically vibrant community.”

AA OOT will leverage the full TRC Pingo suite, including Transit Connect which guarantees connections to fixed routes for riders, operations and management tool Pingo Dashboard, and Pingo Journey. With Pingo Journey, riders can book on-demand rides and plan end-to-end journeys on other modes of transportation – all within the Ride Pingo app.

Throughout the partnership, TRC will provide AA OOT with full-service reporting and configuration, testing, driver and fleet operator training, and hardware.

“We’re thrilled to partner with our ninth transit agency in the US and power affordable and accessible transportation for the residents of Anne Arundel County,” added James Cox, chief executive officer, TRC.

“Launching our first deployment in the state of Maryland is a huge step forward – but we’re even more thrilled to be providing an equitable way of moving to the residents of this sprawling community.”

Founded by MIT researchers and rideshare industry veterans, TRC is a global on-demand vehicle routing and management platform that aims to partner with cities to power the future of public transit.

Leveraging proprietary technology and artificial intelligence (AI), TRC delivers routing from multiple points of demand to one vehicle while enabling greater transit equity, accessibility, cost efficiency, and sustainability. Its leading product, the Pingo app, offers on-demand or advance trip requests and can operate in on-demand, flex, fixed, or paratransit mode.

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