TRC signs two-year contract with Maruti Transportation Group to provide non-emergency medical transportation in Texas and Florida
Maruti Transportation Group has awarded the contract for private non-emergency medical transportation and public on-demand transit in Texas and Florida.
Maruti Transportation Group (Maruti) has partnered with the Routing Company (TRC) for it to provide private non-emergency medical transportation (NEMT) and public on-demand transit (ODT) services in Texas and Florida.
The two-year contract with TRC will see it deliver NEMT under the name “MT Connect” and public on-demand transit (ODT) with an estimated initial volume of between 3,000 and 4,500 trips per month.
On-demand pilot
The contract marks TRC’s first ever NEMT deployment, its expansion in Texas (building from an early on-demand pilot in Houston), and its first entry into the state of Florida. MT Connect NEMT deployments are anticipated to commence this fall in San Antonio and Corpus Christi, Texas, expanding with ODT to the metro Austin area late 2023 and, also to Orlando, Florida, in early 2024.
Maruti is a private 24/7 transportation company that serves both transit passengers and provider agencies in the states of Florida and Texas, delivering nearly three million annual passenger trips.
It is a women-owned and minority-owned and operated business, with Certified minority and/or women-owned business enterprise (MWBE) status, and counts both public and private agencies as customers, offering services such as fixed route, shuttle, trolley, paratransit, and community transportation.
Under the terms, TRC will deliver NEMT and ODT services by leveraging its full suite of on-demand Pingo products – including the Pingo Access and Pingo Analytics features.
“Our partnership with Maruti is another example of TRC’s ability to deliver transportation outside traditional public transit. We are fulfilling a critical need in non-emergency medical transportation while leveraging the same proven suite of Pingo products with which we deliver on-demand, paratransit, fixed, and flexible transit,” said James Cox, chief executive officer, TRC.
“We look forward to delivering nearly 5,000 NEMT trips per month as safely and efficiently as possible – and beyond.”
Introduced in 2023, TRC claims Pingo Access is a gamechanger in delivering paratransit services, improving operational efficiency, and enhancing the paratransit passenger experience. It is a feature within the Pingo platform that seamlessly delivers Americans with Disabilities Act (ADA) paratransit services in multiple modes, and has the same user interface while integrating settings and constraints optimised for paratransit.
