TRC celebrates seventh partnership in California by revolutionizing on-demand transit with 16-vehicle deployment in the City of Whittier
February 13, 2025 – New York, New York, USA: The Routing Company (“TRC”), a global on-demand vehicle routing and management platform, today announced a new partnership in Southern California, jointly with the City of Whittier (the “City”) and its transit operator, the Parking Company of America (“PCAM”).
This partnership marks TRC’s first deployment in Southern California, but establishes its seventh in the state, joining forces with FAST, Sonoma-Marin Area Rail Transit, the City of Vacaville, Solano Transportation Authority, Plumas Transit Systems, and Lassen Transit.
Whittier, a community located 12 miles southeast of Los Angeles, spans 14.8 square miles and serves a population of just under 100,000. Known for its commitment to sustainability and infrastructure innovation, the city operates dial-a-ride and microtransit services managed by PCAM, striving to provide equitable and efficient transportation for all.
The 16-vehicle on-demand pilot service, which includes 15 shuttle vehicles and one shared with La Habra Heights, will deliver responsive dial-a-ride service in English and Spanish. Service is anticipated to launch early spring 2025. The pilot aims to enhance mobility solutions for the city’s residents, while aligning with Whittier's long-term transportation and sustainability goals in its 2021-2040 Envision Whittier General Plan, which outlines significant investments in mobility and infrastructure.
"The City of Whittier and PCAM's vision for transformative and accessible transit perfectly aligns with TRC’s mission to deliver innovation, efficiency, and unmatched support to agencies and their communities,” said James Cox, Chief Executive Officer, TRC. “This partnership demonstrates the strength of our Pingo platform and its ability to adapt to the unique needs of both urban and suburban settings. We’re proud to be a part of Whittier's mobility journey, and look forward to helping the city achieve its long-term goals of sustainable, multimodal transit."
After successful completion of the six-month pilot, PCAM has the option to extend service for an additional three years. With potential scalability across PCAM’s broader Metro Los Angeles operations, this collaboration underscores TRC's commitment to empowering transit agencies with scalable, efficient, responsive, and equitable solutions.
"Accessible and responsive transit plays a vital role in enhancing the quality of life for our residents while fostering a robust local economy. This partnership directly supports Whittier’s 2021-2040 Envision Whittier General Plan by enabling a connected, responsive, and multimodal transportation system,” said Brian Saeki, City Manager of Whittier.
“This service also addresses our goals of reducing traffic congestion, improving first-mile/last-mile access through Pingo’s Transit Connect feature, and advancing environmental sustainability. Together with TRC, we are paving the way for innovative mobility solutions that will benefit all our residents and workers,” he said.
As a solution to improve the passenger experience, TRC developed its Transit Connect™ feature that guarantees connections for passengers to fixed route networks using real-time data, and boosts the reliability and efficiency in connecting to onward transit modes.
The service will leverage TRC’s Pingo™ platform, encompassing a rider-facing app, a driver-facing app with real-time routing, an operational tool for managing daily transit services, and comprehensive data analytics and reporting.
Pingo Analytics™ is TRC’s next generation customer transit analytics and reporting tool that offers best-in-class customer data access, with self-serve data and reporting tools available to help partners create reports to meet U.S. Federal Transit Administration's (“FTA”) National Transit Database (or “NTD”) requirements, or to simply generate any report an operator needs whether in real time or based on historical data.
The Pingo™ platform, which includes the Drive Pingo™ and Ride Pingo™ apps and the Pingo Dashboard™ operations tool, has powered nearly two million trips to date, helping agencies deliver efficient, flexible, and scalable transit services.
To learn more about how TRC is moving the world visit theroutingcompany.com or request a demo by emailing move@theroutingcompany.com.
About TRC
The Routing Company is a leader in on-demand transit technology, offering solutions that empower cities to create smarter, more accessible transportation networks. Founded by MIT researchers and rideshare industry veterans, TRC delivers routing from multiple points of demand to one vehicle while enabling greater transit equity, accessibility, cost efficiency, and sustainability. Its leading product, the Pingo™ app, offers on-demand or advance trip requests and can operate in on-demand, flex, fixed, shuttle, or paratransit mode.
With a team spanning eight countries, TRC directly supports international operations and customer growth through hubs in Canada, Hungary, Poland, Spain, Switzerland, the Netherlands, the United Kingdom, and the United States. Learn more at theroutingcompany.com.
Media and Investor Inquiries
James Cox
Chief Executive Officer
james@theroutingcompany.com
