Our Offering

Located within the Pingo Dashboard™, the Pingo™ Call Center booking tool only shows call center-booked trips (operators can select the Trip Manager tab to show all booked trips).

This is helpful in case a customer wants to restrict their (own or subcontracted) call center staff from having access to other parts of the dashboard.

Benefits

Pingo Call Center Booking allows customers (or their subcontractors) to:

Book trips made via their call center

Amend or cancel trips made via their call center

View real time vehicle locations of call-center booked trips, so that call center staff can provide live updates to riders.