Riders can select the number of spaces required, and the date and time of the proposed trip. If a vehicle cannot be booked for that exact time, one will be booked for the closest time within 60 minutes where possible.
Guaranteed pre-booking uses the Pingo™ algorithm to optimize the route to pick up on-demand passengers around pre-booked pickups. To ensure that drivers will be available during periods when this feature is turned on, operators can access an easy-to-use shift scheduler within Pingo Dashboard™.