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Whatever you’re looking to provide your riders, our features will help you do it. For more detail on how our products and features work together, see the Comparison tab.
The Hub™
Comprehensive operational overview and management for dispatchers.
The Hub™ is located in the Pingo Dashboard™ and allows users to see all elements – shifts, vehicles, drivers, and trips – in one place.
It is a departure from industry standard, which requires users to manage operations from different pages and thus reduces valuable local context.
With operational overview provided in one place, The Hub™ gives users the context they need, where and when they need it, ultimately helping them understand how all elements work together to make the best service decisions.
The Hub™ is especially valuable for managing commingled paratransit services, because it provides a snapshot of daily operations and the ability to view services progressing throughout the day.
More intuitive
The Hub™ replaces the “Shifts” view in the Pingo Dashboard™ with a more intuitive and insightful experience, showing all shift events (like routes, breaks, and trips) in a timeline view.
Dispatchers can see when shifts are busy and which trips are shared, which is illustrated by trips stacked on top of each other within a shift. They can also assign drivers to shifts and view or print shift manifests.
Better trip management
Within The Hub™ are features including:
- Trip Detail Drawers, which allows users to open trip details to edit and/or reassign trips, and
- Overflow Trips, which allows users to see overflow trips not currently assigned to a shift at the top of the page.