Customize your service with our award-winning Features
Whatever you’re looking to provide your riders, our features will help you do it. For more detail on how our products and features work together, see the Comparison tab.
Pingo Venues™
Group riders at spots that work for you
Pingo Venues™ gives operators a new level of control over land usage. It allows you to define a part of your on-demand service area as a “venue”.
Within that area, all ride requests can be routed to one or multiple specific point(s).
The feature can be configured so that:
- only pickups will be routed to the specific point(s);
- only dropoffs will be routed to the specific point(s); or
- both pickups and dropoffs will be routed to the specific point(s).
It can be used, for example, to drive people to a nearby fixed line transit hub or other point of interest.
Easy for riders
- In the rider app, the user will be alerted prior to putting in their pickup request that they will need to walk to a different pickup point if their requested pickup location is within a venue. A walking path will be displayed to the rider to help them safely get to that pickup point.
- If the rider requests to be dropped off within a venue, they will also be alerted prior to putting in their request. When they are dropped off, they may have to walk a bit to get to their final destination.